Accessibility Statement

At Less Annoying CRM, we are committed to digital accessibility for people with disabilities. We strive to ensure that our website and CRM platform are usable by everyone, regardless of ability.

We aim to follow best practices and applicable accessibility standards to provide an inclusive experience.

We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, which is the current international standard for web accessibility and aligns with best practices under the Americans with Disabilities Act (ADA) for private sector digital services.

WCAG 2.2 builds on WCAG 2.1 and includes additional success criteria to improve accessibility, particularly for users with cognitive and low vision disabilities.

Our goal is partial conformance to WCAG 2.2 Level AA across the platform, with ongoing improvements.

The Less Annoying CRM website and application are partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We conduct regular accessibility testing, including automated scans, manual reviews, and user testing with assistive technologies (such as screen readers like NVDA and VoiceOver, keyboard navigation, and color contrast checks).

Known areas of non-conformance or partial conformance include certain third-party integrations or legacy components, which we are actively addressing.

We prioritize accessibility in our development process through:

- Training for our team on WCAG guidelines and inclusive design

- Automated accessibility testing in our CI/CD pipeline

- Manual audits and remediation of identified issues

- Incorporation of accessibility features such as semantic HTML, ARIA landmarks, proper focus management, sufficient color contrast, and alt text for images

We continue to improve accessibility over time and welcome feedback to help us identify and fix barriers.

We welcome your feedback on the accessibility of ${n}. Please let us know if you encounter any accessibility barriers:

Email: legal@lessannoying-crm.com or privacy@lessannoying-crm.com

Mailing address: Less Annoying Software, LLC 1017 Olive St. 300 St. Louis, MO 63101

We aim to respond to accessibility feedback and requests within a reasonable timeframe (typically 5–10 business days) and will work with you to address any issues.

If you need assistance accessing content or features, alternative formats or accommodations may be available upon request.

For more information on web accessibility standards:

- Web Content Accessibility Guidelines (WCAG 2.2): https://www.w3.org/TR/WCAG22/

- Americans with Disabilities Act (ADA): https://www.ada.gov/

This statement is reviewed and updated periodically to reflect our ongoing efforts and changes in standards or technology.